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Frequently Asked Questions About Us + References + Terms & Policies


What Are Our Policies and Guidelines?
Do We Host Non-Chester County Websites?
What Are Our Monthly Hosting Fees?
Do We Charge Additional Monthly Fees?
What Hosting Options Do We Offer?
How Much Disk Space Do We Offer?
How Much Data Transfer Do We Offer?
How Are Transfers Accomplished?
Do We Register Domain Names?
What Hardware And Software Do We Use?
What E-mail Services Are Offered?
Do We Provide Internet Access?
What Are Our Website Design Fees?
Do We Offer Meta-tag Creation?
Do We Offer Search Engine Submissions?
Do We Offer Banner Advertisement?
Do We Offer Other Types Of Advertisement?
Do We Offer Custom CGI Or Perl Programming?
Do We Offer Ecommerce Solutions?
How Can We Offer So Many Extra Services?
Can We Really Make Your Website Work?
Do We Create And Host Mobile Websites?


We believe... all websites can work!

Every website can work! Almost anybody can design and create a website. You can host a website almost anywhere for almost any price. But unfortunately, the most impressive and expensive website designs are usually missing the single most important and magical ingredient -- search engine preparation. The primary reason a website does not work is simply because the person who designed the website did not take into account that the pages must be designed specifically to please the search engines. In many cases, the website design creates a negative affect with search engines and results in poor search engine ranking with all or most of the major search engines.

Most professional website designers are not aware of, nor are they concerned, with search engine rules, regulations, and requirements, nor do they care or understand how they operate. We understand exactly how search engines operate, all of the details, and their rules and requirements. With that knowledge and objective in mind, we design every website to achieve the best possible ranking with all of the major search engines. Then, we build or improve the website to please the audience who will view the website. If you look closely at websites designed by us, you will see our unique style... and why our websites work!

What Are Our Policies and Guidelines?
We abide by safe surfing guidelines and follow standard website design and hosting policies and guidelines which means that our website is suitable for children and young adults as well as mature adults. Most importantly, we dedicate this website to Chester County businesses and organizations to help advertise their website on the Internet. You must cleverly and persistently market your website on the Internet so it can be found by people searching for your product or service. (terms & policies)

Do We Host Non-Chester County Websites?
Yes, we provide website hosting to anybody in the world so long as their website content is not objectable to a mature audience. Advertisement opportunities on this website are not offered to non-Chester County businesses and organizations except for neighbor counties at our discretion. We maintain an excellent reputation in the Chester County community and operate a reputable website service business dedicated to advertise and promote primarily Chester County self-employed and small business websites.

What Are Our Monthly Hosting Fees?
If we manage your website, your monthly hosting fee is determined based on the complexity and functionality of your website and according to our standard hosting package and includes monthly search engine submissions as needed. In addition, we offer our website hosting customers advertisement opportunities (bundled fee) on our website. Advertisement on this website applies to Chester County business websites only. (standard hosting + se submission + advertise with us)

If you purchase our website hosting where you manage your website, your monthly hosting fee is determined based on the complexity and functionality of your website and according to our standard hosting package. In addition, we offer our website hosting customers advertisement opportunities (bundled fee) on our website. Advertisement on this website applies to Chester County business websites only.

If we do not host your website, advertisement on our website is offered for a reasonable quarterly fee to Chester County businesses and organizations only.

Do We Charge Additional Monthly Fees?
Not for hosting, almost every hosting feature is included in our hosting plan including secure server access (SSL). But, we do charge a monthly fee for special services such as APOP (secure) email accounts. We also charge a flat monthly fee when you lease or use one of our custom CGI or Perl programs such as a custom shopping cart or any other custom program. Additional monthly fees are rarely imposed, but may apply in certain circumstances and under certain conditions.

What Hosting Options Do We Offer?
We offer a comprehensive and flexible standard hosting package designed to accommodate every hosting requirement. (standard hosting)

How Much Disk Space Do We Offer?
If we manage your website, your disk space is unlimited. We know your disk space requirements and how it is utilized and that the space is well managed, maintained and controlled by us.

If you purchase hosting-only where you manage your website, your disk space is limited to the hosting plan you choose starting at 100mb up to 1000+mb. We have no control over how you utilize or manage your disk space. You may upgrade or downgrade your hosting plan at any time.

How Much Data Transfer Do We Offer?
If we manage your website, your data transfer is unlimited so long as your transfer (bandwidth) usage is the result of legitimate people visiting your business website. Data transfer beyond 8gb per month is monitored for spam type transfer activity. Additional monthly fee for bandwidth usage is rarely imposed, but may apply in certain circumstances and under certain conditions.

If you purchase hosting-only where you manage your website, most of our hosting plans include unlimited data transfer per month. This includes website transfer, not ftp and email activity which is not considered transfer. Additional monthly fee for bandwidth usage is rarely imposed, but may apply in certain circumstances and under certain conditions.

Data transfer includes downstream data only, upstream data transfer (such as ftp and email) is not included, but is unlimited as well.

How Are Transfers Accomplished?
Hosting transfer to our server is very simple. Either you or we must maintenance your domain name record to change the name servers to our name servers where your website will be hosted (the new host web server). Then of course, you or we must upload your files to our server. That is it!

Many of our customers have transferred their website hosting services to us from one of many other hosting companies. If needed, we will help you upload all of your files to our web server to transfer your current hosting services to ours -- all in the same day with no down-time whatsoever.

If we will manage your website for you, we will upload your pages and files to our server at no charge. If needed, we charge a one-time maintenance fee per page to correct errors, re-organize the code and improve the appearance, but mainly to prepare the page for search engine submission. If your pages are created in FrontPage or the like, we may require an additional one-time fee per page to strip the pages of FrontPage extensions, delete all useless FrontPage code and files and re-organize the file directory structure. (transfer hosting)

If you purchase hosting-only where you manage your website, we will give you FTP access to our server with a User ID and Password of your choice to access your server space. You may upload your pages and files yourself since you will be the webmaster who will maintain your website or we will upload them for you. FTP software is available and a control panel is included. There are no charges to transfer your services.

Do We Register Domain Names?
Yes, we will transfer, register or renew your domain name with our registrar for you for a small fee. You are responsible to pay a small annual domain name registration fee to maintain ownership of the domain name. Or, you can transfer, register or renew your domain name(s) yourself using your preferred registrar. (domain name)

What Hardware And Software Do We Use?
Our web servers operate on a UNIX platform, Apache web servers, Linux Redhat OS. NT hosting is available, but not recommended. We use a variety of hardware such as IBM and Intel and stock most parts in-house. We maintain 99% up-time. Yes, electronics will eventually fail. We backup our servers daily in preparation to quickly recover from electronic failure. We balance our servers weekly to ensure all websites are receiving fast, reliable response. Periodic hardware or software upgrades may cause temporary short-term down-time with prior notification. We are proud to boast our 99% customer retention as well.

What E-mail Services Are Offered?
If we manage your website, unlimited POP3 email accounts are offered with your hosting service. This means that you get POP3 email addresses (anything@yourdomain.com) that can be accessed from any POP3 mail client (Outlook, Eudora, etc.). Web Mail, mailing lists, auto responders, forwarding, catch-all and unlimited aliases are included. (pop3 email)

If you purchase hosting-only where you manage your website, 10 POP3 email accounts are included with each 100mb of disk space purchased. All above email features are included.

Additional POP3 email accounts are always available for a small fee.

Do We Provide Internet Access?
No, we do not provide Internet access. We are an Internet Presence Provider (IPP), not an Internet Service Provider (ISP). You should continue to use the ISP of your choice to connect to the Internet. The ISP you choose, does not affect our services in any way. We recommend almost any reputable ISP that can provide service in your area and provide a reliable connection -- except maybe AOL. America Online is designed for children and people new to the Internet. AOL does not comply with Internet standards in browser or mail client and therefore not practical for business purposes on the Internet. AOL users are missing the beauty and power of the Internet -- and over paying for less service at the same time.

What Are Our Website Design Fees?
If we host and manage your website, we offer website design, creation, and other website work and Internet services for half the rate we normally charge per hour for non-hosting customers. (website design)

If you purchase hosting-only where you manage your website, we will negotiate a reasonable fee for website work based on the complexity of the project. At times, customers who are having a difficult time getting their website listed with search engines will ask us to redo their pages to please the major search engines or they may simply just need a jump start on their website.

For non-hosting customers, our website work hourly rate is determined by our availability as our time and availability is primarily dedicated to our website hosting customers.

Do We Offer Meta-tag Creation?
Yes, meta-tag creation is one of the most important factors and vital for search engine ranking and listings. Meta-tag creation is one of our specialties and is key to the success of your website. Meta-tags are needed by most search engines to effectively list your page in their directories. The tags should agree with the content of your page (text typed on the page - not graphics). The better we prepare your meta-tags to agree with the content of your page and the more text we include on your page defining the content, the better your website will rank with all of the major search engines with your keywords. Therefore, we give much attention to meta-tag creation and include all beneficial meta-tags in every page when creating every web page on every website.

If we manage your website, we will correctly and effectively create and maintain your meta-tags.

If you purchase hosting-only where you manage your website, you will be responsible to create and maintain your meta-tags. We offer this service to you for a reasonable fee.

Do We Offer Search Engine Submissions?
Yes, search engine submissions are included when we host and manage your website. Search engine submission is one of our specialties. The success of your website is highly dependent upon your ability to cleverly and correctly create your page to please the search engines. Most websites that we review and that are not getting traffic from search engines is simply because the pages and/or meta tags do not offer the information that search engines require or break search engine rules. Usually the page has no meta-tags or too many graphics and not enough text describing the page resulting in poor search engine ranking or not listed at all. Most importantly, repeated or erroneous submissions can result in search engines "BANNING" your website from their directory since they may perceive this as "SPAMMING". Submitting pages to search engines is a simple task, but not a simple subject. There is a ton of technical detail about different search engines and their respective requirements.

If we manage your website, we will correctly and effectively submit your page to all of the major search engines every month as needed until your website is listed with all of the major search engines -- for free. We want your website to work! Before we submit a page to search engines, the page is examined and prepared for the best possible listing. Then, the meta-tags are examined and prepared for the best possible listing. Finally, the page is submitted to the search engines and monitored every month and resubmitted as needed. When we say that we will submit a page, it gets listed - usually extremely listed! Every month, we resubmit your page to the search engines that have not already listed your page.

If you purchase hosting-only where you manage your website, you will be responsible to submit your page to wherever you choose. Since your page is maintained by you and stored on your computer (not stored on our computer and the meta-tags and content are not controlled by us), we cannot guarantee a successful listing or ranking with any search engine. We offer a search engine preparation and submission service for a reasonable fee. (se submission)

Do We Offer Banner Advertisement?
We offer banner advertisement on our website for all Chester County self-employed, small businesses, and organizations who host their website with us for one low bundled fee (50%-75% off). Banner advertisement on our website is available to all other Chester County small businesses and organizations websites for a reasonable quarterly fee. (advertise with us)

Do We Offer Other Types Of Advertisement?
Yes, we offer other types of advertisement on our website for all Chester County self-employed, small businesses, and organizations who host their website with us for one low bundled fee (50%-75% off) such as starred hypertext links, image advertising, and our website search engine. In addition, we are always seeking new ways to successfully advertise and promote Chester County websites. Our hosting customers may purchase additional and priority advertisement space on our website for a reasonable fee. Other types of advertisement on our website are available to all other Chester County self-employed, small businesses, and organizations websites for a reasonable quarterly fee. (advertise with us)

Do We Offer Custom CGI Or Perl Programming?
Yes, we maintain several common custom CGI/Perl programs such as shopping carts, message boards, guest books, etc. All programs are available to our customers for a reasonable monthly fee and for sale to third parties. We can write any special purpose CGI or Perl program to accomplish any objective to use on your website including shopping cart integration with a merchant account. All of our custom programs will work on any platform that runs Perl 5 or higher.

Do We Offer Ecommerce Solutions?
Yes, we maintain an ecommerce page on our website that describes setting up an ecommerce business including the Internet merchant account, payment gateway, shopping cart, and website. The ecommerce page also suggests ecommerce options, depending on your specific requirements, from a simple shopping cart to a robust merchant account and payment gateway combination. We can easily integrate a merchant account and gateway with any shopping cart program for a reasonable fee. (ecommerce)

How Can We Offer So Many Extra Services?
We are a non-corporate Internet service provider operating with minimal overhead minus over inflated salaries (no CEOs). We have no marketing expenses since all of our sales are through our website by way of search engine results or customer referral. In appreciation of our quality customer and technical support, state-of-the-art web servers, banner advertisement, search engine expertise and competitive rates, our business continues to grow as more individuals and businesses are realizing that their website will get much better results when they take advantage of our website hosting and advertising services. Good news travels fast! Good service lasts a long time!

Hosting providers normally include 100mb to 1,000mb or more disk space in their monthly hosting service fee knowing that you are likely to never use the space, but it sure sounds great. Our experience is that most websites actually use less than 1mb of disk space. We assign as much disk space as needed on an individual account basis. By carefully managing disk space, we lease the same space 10, 20 or 30 times making enormous profits and pass those savings on to you by way of search engine submissions and affordable website advertisement. Most hosting companies charge for disk space that is never used and rarely offer search engine submissions or affordable advertisement opportunities, but may charge a significant fee for the services -- with no concern that your website may not be listed or found by anybody, ever. You may be paying for services you do not need and nobody is likely to find your website!

Hosting providers normally include 10gb to 100gb per month data transfer expecting that most websites will generate little or no traffic. Disk space, data transfer, and price is not how to determine a good hosting service provider. Speed, reliability, technical support, customer service, and price is how to determine a good hosting service. For website business purposes, we know that 8gb per month of data transfer is more than you will ever use in a given month or your website is very popular and you should be making big bucks through your website -- or something is wrong. If we do not manage your website, we monitor data transfer to avoid spammers from using our hosting service for illegal purposes and slowing our web servers. We already know that your website will use bandwidth because we will direct traffic to your website as a result of our website advertising efforts. We want your website to work!

We know that website presence is the single most important factor in the success of a website and more newcomers to the web are beginning to realize the same. The majority of our customers who transferred their website services to us did so because their website was stagnant - doing nothing more than existing. Our most important expertise and services are search engine submissions and banner advertisement. Businesses come to us in an effort to help make their website generate more traffic. They have realized that the most beautiful website on the planet is useless without the most important ingredient -- website promotion or advertisement so people can find their website. Our success is due to website hosting and advertising. Website advertising is what makes us stand out above all of our website hosting competition. (advertise with us)

Can We Really Make Your Website Work?
Sure, why not. All it takes is a little know-how and effort. Most website designers do not know how to create a page to comply with search engine rules because they either do not know the rules or could care less about your success on the Internet. Most website managers or masters either fail to monitor your position with the search engines or simply could care less if your website is as successful as it can be. Your page must be carefully prepared to abide by search engine rules and your page must be listed with all of the major search engines at all times for your best results. Search engine submissions is a simple act. Although time consuming and requiring much knowledge about search engine rules, we get your page listed with all of the major search engines and keep it listed with all of them. Plus, hundreds of Chester County surfers find our website every day and because we advertise your website with hypertext links, our website search engine and banners on our website, these surfers are likely to find your website as well.

Our business and reputation depends on your success on the Internet. When we manage your website, you become a member of our network and organization. Because external links improve search engine rankings, we ask that you maintain a link to us from your home page and we will maintain many links back to your home page -- both in hypertext and banner links throughout our website. Then, when prospects find you, they may find us too. And when prospects find us, they may find you as well. This technique to accomplish better exposure on the Internet is probably the single best move you could make to add a high traffic "doorway" to your website. It is only offered to our Chester County customers and has proved to be extremely effective in directing local prospects and traffic to websites within our organization.

If you are currently seeking a website design, hosting or advertising service and are still not convinced that CHESTER COUNTY SITES is your best choice Internet Presence Provider, please contact any of our customers for more information and a reference. You can contact most of our Chester County customers by visiting our members page or references page. (members + references)

Do We Create And Host Mobile Websites?
Yes, we design, create, host, and manage mobile websites including domain name registration and complete setup working in only a few days. All mobile websites we create are fully compatible with all mobile devices such as the Android, iPhone, Windows Phone, Blackberry, and other smart phones. (mobile website)



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